Delete account

Version of 24/10/2026.

You can delete your Brisavia account whenever you like. This page explains how, and what happens. It applies to the App Store and to Google Play, for accounts created with Apple or with Google.

In the app (the quickest way)

• Open Brisavia and go to Profile.
• Under Account, tap "Delete account".
• Read the summary and confirm twice.

If you want to keep a copy of your data first, use "Export" on the same screen: it includes everything the server holds about you, Friends and discoveries too.

What happens

• The account stops existing at once: sessions are ended and your live shares (Walk with me) are revoked, so the links stop working.
• You leave everyone's circle at once: friendships, unused invitations, walks shared with friends and the "Boa!" on them, the blocks you made, your league memberships and your public walk links are deleted immediately (the links stop working).
• The profile photo and the cover you uploaded are deleted from storage at once. We revoke the access you gave Apple ("Sign in with Apple") and delete the notification code.
• After 14 days, we delete for good the account, the synced documents (adventures, diary, walk summaries, preferences) and the rest of Friends: profile (with the @username and the bio), discoveries and their positions, season numbers, challenges, water confirmations and reports. The territory tables are recalculated without you; those of seasons already closed only keep sums, with no people. During those 14 days the data is kept but hidden, and you cannot sign in again with the same account.
• Technical backups may keep already deleted data for a short period (up to about 30 days).

What is not deleted

The data on your phone (adventures, diary, GPS recordings, photos, offline maps, Caderneta) is not touched by deleting the account. To delete it, use "Delete everything" under Profile or uninstall the app. Records tied to the installation and not to the account (imports and offline-map requests) do not depend on the account: they delete themselves after 90 days.

Without the app installed

Soon you will be able to ask for deletion here, by signing in with Apple or Google. Until then, write to privacidade@brisavia.com from the email address you use for your Apple or Google account and say you want to delete the Brisavia account. We may ask you for information to confirm that the account is yours.